At Razorpay, we value the trust you place in us. That’s why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
1. Information We Collect
We collect the following types of information when you use our services:
- Personal Information: Name, email address, phone number, billing/shipping address, business details.
- Payment Information: Card details, UPI ID, bank account details (encrypted as per PCI-DSS standards).
- Usage Data: IP address, browser type, device information, date/time of access, transaction history.
2. How We Use Your Information
We use your data to:
- Process transactions and provide services
- Verify your identity and prevent fraud
- Improve our services, support, and user experience
- Comply with legal and regulatory requirements
3. Sharing of Information
We do not sell your data. We may share it with:
- Payment networks (Visa, Mastercard, NPCI)
- Regulatory authorities when legally required
- Service providers and partners under confidentiality agreements
4. Data Security
We follow industry-standard security practices, including:
- SSL encryption
- PCI-DSS compliance for payment data
- Regular audits and access controls
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. You can control cookie settings via your browser.
6. Your Rights
You have the right to:
- Access or correct your personal data
- Withdraw consent (where applicable)
- Request deletion of your data (subject to legal obligations)
7. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices.
8. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.